Professional Tech Support Services
Serving Austin & Surrounding Areas
Reliable Help For Devices And Networks
Clear answers, practical fixes, and long-term stability
Elite HandyTech Solutions Inc. provides end-to-end Tech Support for computers, laptops, mobile devices, Wi‑Fi networks, printers, and smart home technology. Whether you’re dealing with slow performance, pop-ups, connectivity issues, software errors, or hardware trouble, we focus on identifying the real cause, resolving it efficiently, and reducing the chance of repeat problems.
We support common operating systems and platforms, including Windows, macOS, iOS, Android, and popular business tools used for email, collaboration, and file storage. Our approach is structured and transparent: we gather symptoms, confirm scope, verify backups and access, perform safe troubleshooting, and validate that everything works as expected before closing out the job.
A complete menu of troubleshooting and setup services
Our Tech Support includes diagnosing and repairing performance problems, resolving startup and boot errors, fixing software crashes, removing unwanted applications, and addressing device overheating or storage limitations. We also handle printer setup and troubleshooting, driver and application installation, operating system updates, user account issues, and data transfer between old and new devices.
For connectivity and infrastructure, we help with router configuration, Wi‑Fi dead zones, network drops, slow internet troubleshooting, DNS and IP conflicts, and secure network setup. We also assist with peripheral devices like webcams, microphones, docking stations, external drives, and multi-monitor setups, ensuring your hardware and software work together smoothly.
Protect your data and reduce downtime before problems spread
Tech Support isn’t only about fixing what’s broken—it’s also about preventing costly disruptions. We help strengthen device and account security by verifying update status, configuring firewall and anti-malware protections, improving password hygiene, and enabling multi-factor authentication where available. If you suspect phishing, suspicious logins, or malware, we can guide containment steps and help restore safe access.
Data protection is a priority. We assist with backup planning, including local backups, cloud backups, and hybrid strategies, and we verify that backups are actually restorable (not just running). For individuals and organizations, we can organize files, clean up storage, reduce startup bloat, and set up maintenance routines that keep devices responsive over time.
When appropriate, we provide recommendations that match your needs and budget—such as when to upgrade hardware, replace a failing drive, improve Wi‑Fi coverage, or switch to more reliable software tools. The goal is practical, cost-effective stability rather than temporary fixes.
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How Service Works And What To Expect
Licensed, insured support backed by proven results
In Austin, Elite HandyTech Solutions Inc. starts with a brief intake to understand the symptoms, devices involved, recent changes, and urgency. We then confirm the best support method—remote assistance when possible or on-site service when hands-on diagnostics are needed—and set expectations around timelines, access requirements, and any recommended backup steps before deeper troubleshooting begins.
In Austin, our process prioritizes safety and clarity: we isolate the issue, document findings, implement fixes in a controlled way, and test the exact tasks you need (logins, printing, video calls, file access, Wi‑Fi stability, and device performance). If we identify multiple contributing factors—like outdated drivers plus weak Wi‑Fi coverage—we explain the options so you can choose the right level of remediation.
In Austin, you also get service you can trust: we are Licensed and Insured, and our work reflects experience earned from over 4000 satisfied clients. Whether you need one-time Tech Support, help setting up new technology, or ongoing guidance to keep systems running smoothly, we deliver dependable assistance focused on results and reduced downtime.
Locally and Family Owned
Rooted in community, run with care.
36 Years of Experience
Three decades of trusted skill.
Free Estimates
No-cost quotes, no obligation.